Summary

Florence Crittenton Family Services (FCFS) is seeking a dedicated and organized Operations Coordinator to join our team. This role is crucial in ensuring the smooth operation of our facilities and supporting the technological and supply needs of all departments. The Operations Coordinator will also assist the Director of Operations and Resource Development (DORD) in tracking organization-wide KPI metrics for the balanced scorecard.

Pay, Schedule, and Benefits

• $20.00-$23.00 per hour, DOE.
• Schedule: Monday – Friday, 8am-5pm.
• Health, Dental, Vision, and Life Insurance, with employer contribution to Health and Life plans.
• Retirement Plan with employer match, longevity increases this match.
• Generous leave benefits (4-5 weeks of PTO annually).
• 11 paid holidays.
• Employee Assistance Programs.
• Professional Development and Advancement opportunities.
• Satisfaction that the work you do directly impacts young parents and children.

Education, Experience, Attributes

Experience and Education:

• High School Diploma or equivalency required.
• 1-2 years of proven experience in operations coordination or a similar role.
• A valid driver’s license, satisfactory background checks, and an annual health statement are required for this position.

Required Knowledge, Skills, and Abilities:

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in using office software and technology tools.
• Ability to work independently and as part of a team.
• Attention to detail and problem-solving skills.

ESSENTIAL RESPONSIBILITIES

Building Maintenance Coordination:

• Oversee day-to-day building maintenance activities utilizing maintenance software.
• Coordinate with maintenance contractors to ensure timely and effective repairs and upkeep.
• Monitor and manage maintenance schedules and budgets.
• Maintain Emergency Preparedness Plan.

Technology and Supplies Facilitation:

• Serve as the primary point of contact for all departments regarding technology needs and supplies.
• Ensure timely procurement and distribution of necessary technology and supplies.
• Troubleshoot and resolve basic technology issues or coordinate with IT support as needed.
• Review all monthly reports from IT Support Contractor and report deficiencies to the DORD.
• Maintain inventory of all technology assets work with DORD and IT Contractor on lifecycle management plan.
• Assist DORD with asset depreciation.

Program Management Coordination:

• Meet with Program Managers and Finance to document needs of all programs, including management of all In-Kind donations.
• Work with DORD and Finance to develop and execute plans to satisfy requests.
• Oversee inventory management in coordination with the Program teams.

Volunteer Management:

• Backup scheduler to residential program for volunteer coordination.
• Manage all volunteer information, including coordinating background check and paperwork logistics for new volunteers.
• Coordinate and manage all volunteers that work with Events and Non-Residential needs.

KPI Metrics Tracking:

• Assist the Director of Operations and Resource Development in tracking and analyzing organization-wide KPI metrics.
• Contribute to the preparation and maintenance of the balanced scorecard.
• Provide regular updates and reports on KPI performance.

Physical Demands:

The physical demands described here are representative of those that must be met by the Operations Coordinator to successfully perform the essential functions of this job.

While performing the duties associated with this job, the staff must be able to:

• exert up to 30 pounds of force to lift, carry, push, pull or otherwise move objects, including the human body,
• remain in a stationary position (sit, stand, etc.) for extended periods of time,
• position self (stoop, kneel, crouch, crawl, reach, climb, balance, etc.) for extended periods of time,
• identify, recognize, react, and respond to all emergencies,
• and perform repetitive motions of wrists, hands and/or fingers.

Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.

HOW TO APPLY

Click Apply Now to complete and application and upload materials.

Please contact the HR Department at 406-413-7007 for more information.

FC provides equal employment opportunity regardless of race, religion, color, gender, sexual orientation, marital status, national origin, age, or disability as defined by federal and state law in our relationship with applicants for employment, employees of FC, and the public.